hey my phone turned black and i don't know what to do ?
tanja
Newbie

My phone turned black and i can't turn it on or off?

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Re: hey my phone turned black and i don't know what to do ?
txmatn
Enthusiast - Level 1

Mine did the same thing and I went to the store. Press the volume up and down buttons at the same time along with the power button, and a menu should come up. From there you can reboot the phone.

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Re: hey my phone turned black and i don't know what to do ?
bulldog69
Contributor - Level 2

Mine came from Verizon black when I wanted a white one so now I'm screwed too.

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Re: hey my phone turned black and i don't know what to do ?
txmatn
Enthusiast - Level 1

Mine did the same thing and I went to the store. Press the volume up and down buttons at the same time along with the power button, and a menu should come up. From there you can reboot the phone.

Re: hey my phone turned black and i don't know what to do ?
ScooterGrubb
Enthusiast - Level 2

Mine just did the same thing this morning and I just tried to press the volume and power together and got nothing. I called myself and it went to voice mail. Any other thoughts?

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Re: hey my phone turned black and i don't know what to do ?
ScooterGrubb
Enthusiast - Level 2

I just did as suggested, puched down both the volume buttons and the power button for about 7 or 8 seconds and it came back on.

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Re: hey my phone turned black and i don't know what to do ?
ScooterGrubb
Enthusiast - Level 2

I just did as suggested and it came back on. Thanks so much. Saved me a trip to the V store

Re: hey my phone turned black and i don't know what to do ?
chapman7161986

Plug in your phone and wait about 2 hours and let it charge up Droid razr giving false battery reading your phone is dead take it off charge and then press the power button

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Re: hey my phone turned black and i don't know what to do ?
chapman7161986

Plug in your phone and wait about 2 hours and let it charge up Droid razr giving false battery reading your phone is dead take it off charge and then press the power button

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Re: hey my phone turned black and i don't know what to do ?
SallyC
Specialist - Level 1

It's the Power and Volume Down buttons you need to press, for about 10 seconds.  That forces a reboot.

If that doesn't work, put it on the charger for an hour or two and try again.  It may take a few tries.

Re: hey my phone turned black and i don't know what to do ?
syla
Enthusiast - Level 2

this just happened to me today and i put in a post under " . . . razr maxx no longer functional" but after reading this one, i tried it and it did work; the battery reading showed as depleted when before it went off it was at like 80% charged. any ideas why this happened?

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