I can only see our support getting worse as the days go by. I asked a store manager if they knew anything about the latest 8701 update coming to the Trophy, and also messed around asking if they knew any other Windows Phone devices coming to the carrier. Nary a peep out of the manager. Verizon is all Droid all day.
Here in NY its all but gone. I had sprung the leak of the imminent Mango release on VZW way back, and thought maybe I can go see whats up with 8701 from the floor model. No dice this time. If you could check and see if the floor model got any updates beyond mango & the radio update that would be nice!
I love my Trophy as well, it's far and away the best phone I've ever owned. I was lucky and bought the phone from a Verizon employee who owned a Windows phone and liked it. He knew what he was doing and made my decision seem like a wise one. No one else in the store gave a crap, though, they all wanted to sell Droids.
I have a fair amount of the disappearing keyboard bug, so I wish Verizon would release the 8701 update. Given their attitude toward Windows Phone, though, I'm not holding my breath. What a way to treat your customers.....
I have ran into the same crappy experience in the stores. No one seems to care what I had to say regarding Windows Phones. I switched a four line family plan from Sprint to Verizon and I have been questioning that decision ever since. No support for Windows Phones, $50 more per month compared to what I had before, data restrictions, and no easy locater option that does not cost alot for the lone Android in our family. The primary reason for the switch was because I was on the border between good and bad signal with Sprint at our new home in Washington, but VZW was strong. As soon as Sprint's network upgrade is rolled out here I am switching back.
I see that AT&T is putting out 2 windows phones (set to release march 18, 2012) from Nokia. Here is the more advanced one: http://www.tecca.com/news/2012/01/25/nokia-lumia-release-date-price/, and I have read there will be a cheaper/smaller one as well for the lesser tech person.
I bought a lightly used Trophy on Ebay just so I wouldn't have to get locked into a two year plan with VZ. I've been with this company since my StarTac days. I love my Trophy and refuse to buy a droid or iphone. The Trophy just works. My wife and daughter will be up for renewal next month. If VZ has nothing on the horizon, I'll be jumping ship to AT&T just to get a new WP7, or maybe even TMobile. Either way we'll even save money over VZ and be able to get the phones we want!
Are you listening, Verizon?!?!?! Or maybe losing a few thousand customers to the competition doesn't matter to you? Now that's just plain arrogance.
Sad that it's not in stores anymore. I got one in my upgrade last month and did it online. My wife paid with it more than I did it seemed and wanted one. Before she was able to upgrade she was killing time and went in the local VZW store and asked about it and accessories. What was she shown instead? Wait for it...... You guessed it Android phones. We upgraded her last week and again did it online and got her Trophy.
I agree... It's crazy how little support they offer for WP. I've been with Verizon for over 10 years and have been solely a Windows Mobile user since my Treo 700wx (now still on WM 6.5 HTC Imagio... which is driving me a bit crazy). I've been looking for a decent used Trophy also so I don't get locked in for another 2 years (only to stay flexible in case Vzw picks up a Nokia phone within the next 6-12 months) but haven't been able to find one.
I'm in the NY area and the store on 42nd St between 6th and B'way has the Trophy. I stopped in to check it out and took a pic of the Settings page with OS version info. Not the best shot in the world (glare) but it shows the OS version as 7.10.7720.68 (See below)
The significance here is that this device has not been usurped by another device that is to REPLACE it in Verizon's lineup. Thats why i see it as such a slight to the platform. Clearly yes you can still buy one, but only if you go online. It's been relagated to the annals of feature phone status essentially by not getting any facetime as a viable SMARTPHONE platform.
Verizon doesn't want anyone buying WP7 phones... its plainly obvious.
They are in googles back pocket. Its funny to watch a company strangle itself over "tech" fanboi prejudice.
I am off to AT&T... prices here will be going up anyways since verizon lost 2 billion last quarter.
They slit their own throat with the iphones also remember. took them forever. Now AT&T has caught up infrastructure wise and V has the iphone...
And google is giving V some big kickbacks on android. AT&T is smart in not offending its customers, Nokia Lumia 900 here I come... goodbye Verizon...
It's that the Trophy (in a lot of locations) has been moved to the reseller market. For example, the VZW store in Waldorf (Festival at Waldorf) no longer stocks the Trophy; however, hhgregg (same shopping center) who is a VZW reseller, does - in fact, it's free with a new/existing VZW account. (It wouldn't surprise me if Best Buy (another VZW reseller; directly across from hhgregg) also has the Trophy in their Free Phones section.) As to why all the hate for Windows Phone, quite honestly, it's NOT Google - but Motorola Mobility (which Google recently acquired). VZW and Motorola have had a LONG (very long) relationship - my mom's first mobile phone (back when VZW was Bell Atlantic Mobile!) was a Motorola - an ancestor of the StarTAC line of business-boring cell phones. Here's the hilarious part - in the VZW Web store, the same Trophy is $179.99 (same terms as the resellers - new contract or addition to existing contract). If I really want a Windows Phone *and* want to stick with VZW (they do have one thing right - with ANY phone, it is definitely all about the network behind it), I'd go to a reseller - not a VZW store.
I'm looking at the Trophy for *me*, but not just for price reasons (though it's darn hard to beat free) - but to sync with Windows 8 (I'm happily running the Release Preview now, and *will* upgrade to RTM when it ships).