backup assistant plus desktop app
nsd
Newbie

I was trying to find the backup assistant plus desktop app, but I can no longer  find it.

I saw it a couple of weeks ago, tried to download it but got an error, I figured I would try later but now I cannot find it.

anyone know where i could find it, maybe a link to it.

thanks nsd

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Re: backup assistant plus desktop app
acraftylady
Specialist - Level 2
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Re: backup assistant plus desktop app
acraftylady
Specialist - Level 2
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Re: backup assistant plus desktop app
kmoo
Newbie

I still can't see how to download the desktop app.  I saw the "Downloading and Installing - Backup Assistant Plus - Windows" procedure at http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=54607 but it doesn't work.  Step 4 says "Click Click to Download Desktop App." but there is no such text/link on that page.

From where did you download the desktop app?

Thanks,

KMoo

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Re: backup assistant plus desktop app
MojaveMoon_
Specialist - Level 1

kmoo:

This link

http://support.verizonwireless.com/faqs/V%20CAST%20Media%20Manager/faq.html

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led me to this link (below) which contains many of the key words referred to in the knowledge base article you found

http://www.vzw.com/baplus

According to the first link in my post, it looks like Verizon did some housecleaning on its website and some merging of services:

"V CAST Media Manager has been updated and is now called Backup Assistant℠ Plus. Each of the applications you previously used (desktop app, mobile app1, tablet app and web app) will receive a free update in order to change the service’s name and, in some cases, the application’s look and feel. You will also see on your next Verizon Wireless bill that the V CAST Media Manager line item has been updated to the new name as well."

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Re: backup assistant plus desktop app
kmoo
Newbie

Hi MohaveMoon,

Thanks for your reply.  Yeah, I saw that text about VCAST too, but since I never had that installed it doesn't apply to me.  So I'm still searching for how to download the Backup Assistant Plus desktop app....  I've sent an email to support; hope to get a reply soon.

-KMoo

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Re: backup assistant plus desktop app
acraftylady1
Contributor - Level 1

Are you wanting to do this?  The FAQ's tell what to do.

http://support.verizonwireless.com/clc/faqs/Features%20and%20Optional%20Services/sync_connect.html

Backup Assistant℠ Plus Sync

Backup Assistant Plus Sync lets you synchronize your Google™, Gmail™, Yahoo!® Mail, AOL® and Windows Live® Hotmail® email accounts with your Verizon Wireless Backup Assistant Plus capable Smartphone and My Verizon website.
Backup Assistant Plus Sync was also known as Sync & Connect.

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Re: backup assistant plus desktop app
acraftylady1
Contributor - Level 1

Ok I see now.  You have to be logged into your account to get it.  Log into your account then scroll down to the boxes and click change features.  In there scroll down and you will see back up assistant plus and click add.  500mb was free, 25gb was $2.99 a month and 75gb was $5.99 a month.  I didn't go any farther as I have no use for this.  Mary

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Re: backup assistant plus desktop app
kmoo
Newbie

Hi Mary,

Thanks, but no, I'm just trying to download the Backup Assistant Plus desktop app.  The link I posted above does have the instructions for doing this, but as I noted above, step #4 is impossible because there is no such link on that page -- here again is the procedure I found that doesn't work:

I still can't see how to download the desktop app.  I saw the "Downloading and Installing - Backup Assistant Plus - Windows" procedure at http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=54607 but it doesn't work.  Step 4 says "Click Click to Download Desktop App." but there is no such text/link on that page.

-KMoo

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Re: backup assistant plus desktop app
acraftylady1
Contributor - Level 1

Read my other post, you have to log into your account and then under change features click add, it's not a download it's added from your account it seems.  Mary

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Re: backup assistant plus desktop app
kmoo
Newbie

Hi Mary,

That's not it -- that's just to subscribe to BAP, which I've already done.  I'm trying to download the desktop app.

Thanks,

KMoo

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