I have data connection problem.
I got razr yesterday. Surely I could see it has better reception than DX or Bionic in my home. But, Today (11/11), I can't even count how many times "loss of data connection" happened. It seems to me that this is nothing to do with signal reception strength. Even in 4 or 5 signal bar (4g LTE), suddenly data connection was lost. (indoor, outdoor same)
Of course within a minute, data connection was restored.
More details are like this; 1) Market search or internet surfing is suddenly not working --> 2) "loss of data connection" pop up --> 3) all signal bars disappear --> 4) after seconds, white signal bars (full strength) appear --> 5) blue 3g signal bars --> 6) blue 4g LTE signal --> 7) internet is working again.
It is really annoying. I am not sure it is only my Razr problem or it would become common problem. I am going to replace it with another Razr or with coming Rezound or Galaxy Nexus.
I am encountering the exact same problems as ickim described. I spoke with VZW's tier 2 tech support on two separate occasions to no avail (despite doing a factory reset and a sim card reset). I finally took my phone back to Sam's and got a replacement. Sadly, the brand-new replacement is having the exact same issues.
The real kicker is that my wife and I got RAZRs at the same time, and hers has been working flawlessly. I am about ready to give up and go back to using my OG Droid.
Note: I may just be dumb and so this solution only applies to me, but here it is just in case.
Somehow I didn't realize the SIM card and SD cards need to click in. I was confused with the spring loaded hatch door which houses them. I bite my nails and so when I would push with all my might with my finger nubbins the two cards would not click in. After then minutes, I figured the spring loaded door is supposed to push and hold them in, so I just crammed the door shut. Then my connectivity was going in and out much the way everyone here and personal friends have complained. I would have a "no SIM card detected" icon where the signal bars usually go, and which I could resolve by pressing on the card hatch door. So I attempted to push them until they clicked again, this time using one of those grocery store membership keychain cards, and it worked! Then the hatch door closed without pressure and I haven't lost connection yet. My friend already returned his so I can't try it out in person, but hopefully this helps at least somebody!
Now if they'd just give me my grandfathered unlimited data plan like they said they would....
I Have the exact same problem. I noticed that it happens more frequently when swapping between 4g and 3g connections. It got progressively worse has I loaded more apps on the device. I have since removed several apps, but until I get rid of this MOTOACTV and MOTOPRINT junk, I cannot rule out that maybe one of the pre-programmed apps is the culprit. I love this phone and compared to the iPhone, I like it better, despite the short comings with the data connectivity. If it's a hardware issue, than the manufacturer warranty will cover, and if its software, than an update will take care of this. Either way, Moto/Ver need to nip this in the butt quickly ... 300$ for a phone with required monthly data plan is a lot when you're not getting the service.