1 2 3 Previous Next 63 Replies Latest reply: Apr 18, 2012 6:54 AM by nchurch RSS

    Galaxy Nexus Periodic Restart / Reboot

    timbet

      I have had my galaxy nexus since it came out  12.15. Since then it has been rebooting itself for no apparent reason. It is occurring something like 7-10 times a day. It has happened while tethered, while the alarm was going off, while on a call, while playing music, and also while on standby.  

       

      It is not a continuous restart problem like some are having with wi-fi. Wi-Fi doesn't appear to have anything to do with my particular problem. But it is incredibly annoying.

       

      Version 4.0.2 is installed.

        • 1. Re: Galaxy Nexus Periodic Restart / Reboot
          jonforum

          I got my on the 15th also, and I got a random reboot for the first time just now. I wasn't even using it. 

          • 2. Re: Galaxy Nexus Periodic Restart / Reboot
            wilsedw

            I've had my Nexus since the 15th, as well. I just experienced my first random reboot yesterday, while I was using GMaps Navigation. 

            • 3. Re: Galaxy Nexus Periodic Restart / Reboot
              jtown

              Dang.  Add me to the list.  Just noticed the phone was waiting for the encryption password.  It had been sitting at the home screen a few minutes earlier.

              • 4. Re: Galaxy Nexus Periodic Restart / Reboot
                Pman5K

                EVery 'smartphone' I have had has done that at one point or another... but not several times a day. I would go to a VZW store and get it replaced, as well as your SIM card....

                 

                Most phones get to the point where too many bad processes require a reboot. It could also be an overheating issue...

                • 5. Re: Galaxy Nexus Periodic Restart / Reboot
                  jonforum

                  I've had mine reboot a few times that I can tell. Both times it was plugged in. Once it occured while I wasn't even using it. The boot animation just caught my attention.  The other time it occured while in navigation mode. Not sure if I should bring it back or not. 

                  • 6. Re: Galaxy Nexus Periodic Restart / Reboot
                    curtterp

                    timbet wrote:

                    I have had my galaxy nexus since it came out  12.15. Since then it has been rebooting itself for no apparent reason. It is occurring something like 7-10 times a day. It has happened while tethered, while the alarm was going off, while on a call, while playing music, and also while on standby.  

                     

                    It is not a continuous restart problem like some are having with wi-fi. Wi-Fi doesn't appear to have anything to do with my particular problem. But it is incredibly annoying.

                     

                    Version 4.0.2 is installed.



                    I have had 4 reboots total since I got my Nexus on 12.16. 3 reboots happened when I was playing Angry Birds, and 1 reboot happened when I accidently initiated a phone call and ended the call as quick as I could.

                     

                    If you are getting that many reboots, I would do a factory reset and do not install any apps for a couple of days. If there are no reboots, then install the apps you want a few at a time, giving time to see if there are reboots, then one of the apps is causing the reboots. 

                     

                    if after the reset is still is rebooting, then getting another device will be in order.

                     

                     

                    • 7. Re: Galaxy Nexus Periodic Restart / Reboot
                      MarcF

                      I have had one since 12/15 and I have had about 4 reboots.   Just random kinda of stuff.

                      • 8. Re: Galaxy Nexus Periodic Restart / Reboot
                        jonforum

                        Tried turning off USB debugging since it was only rebooted while plugged in. (to my knowledge) Unfortnately just had a reboot while using Google+.   If you aren't sure if your phone has rebooted, get a terminal emulator app and type "uptime".  It will show you how long you phone has been on. 

                        • 9. Re: Galaxy Nexus Periodic Restart / Reboot
                          primus4000

                          Also received the galaxy nexus 12.15. My phone rebooted while i was sleeping and again while i was checking an event in the facebook app the same day. I wonder if it is because i am using encryption so i did a factory reset and hope leaving it unencrypted prevents future issues. If i could use face unlock with encryption i wouldn't let it go so quickly. version 4.0.2

                          1 2 3 Previous Next