7 Replies Latest reply on May 29, 2012 7:39 AM by B5469001

    Total Equipment Coverage (WPP + Extended Warranty), Advanced Devices for Apple iPhone 4s 64gb model?


      I ordered a 64gb Apple iPhone 4s and since Verizon wasn't offering the Apple Care+, I chose the TEC (WPP+Extended Warranty). 


      Looking through the details they do not outline the coverage details such as deductible and limits per claim for the 64GB model.  Verizon directs you to check the Asurion website, which doesn't even list this model? Tried to call them but their phone lines are jammed up so not sure what to expect?


      Anyone else have any ideas?





      Here is what Verizon gives me:


      Total Equipment Coverage*

      Complete protection of your wireless equipment.  It combines the benefits of Asurion Wireless Phone Protection (offered by third–party insurance agency) with the Verizon Wireless Extended Warranty** program.  If your phone or covered accessories are inoperable for any reason – lost, stolen damaged or malfunctioning – you can be covered. As a convenience to you, the monthly fee for this service is charged directly to your Verizon Wireless bill.

      Verizon Wireless Total Equipment Coverage will help you stay connected.
      $10.99 per month per covered device***


      16 GB Device


      • $10.99 per month per covered device
      • $169 non–refundable deductible per approved claim
      • Equipment maximum limit: $1500 per completed claim


      32 GB Device


      • $10.99 per month per covered device
      • $199 non–refundable deductible per approved claim
      • Equipment maximum limit: $1500 per completed claim


      For a schedule of equipment in the Advanced Devices categories, please visit Asurion's website or call Asurion at (888) 881–2622


      • Lost, stolen, damaged claim limits: 2 Claims in a 12–month period (In New York, 2 claims per policy year)
      • Claims may be fulfilled with new or remanufactured equipment. In general, claims are fulfilled with the same make and model you claim. If this is not possible, a like–kind make and model will be substituted. Color, feature and accessory compatibility are not guaranteed.
      • Cancellation Policy: You may cancel your coverage at any time and receive a pro–rated refund of your unused premium.

      For Asurion Wireless Phone Protection Terms and Conditions, please call Asurion Customer Service or visit www.phoneclaim.com/verizon


      Asurion Wireless Phone Protection and Verizon Wireless Extended Warranty are both available separately.

      *Total Equipment Coverage and Extended Warranty not available in Florida.
      **Florida customers receive extended warranty coverage under the Wireless Phone Protection policy. 
      ***Total Equipment Coverage bundles Asurion Wireless Phone Protection ($9.18) + Verizon Wireless Extended Warranty ($1.81)

      Asurion: Customer Service: 1–888–881–2622; Website:  www.phoneclaim.com/verizon/