Droid 2 Global Update..?

[Miss_KissMyCake]

Okay, so i keep hearing all of these different things, there will be an update for D2G, there won't, Gingerbread will come to D2G, it won't... I'm so confused. I really am hoping that there will be an update for this phone sometime soon, and with the wat, i hope it will be a really extensive update (not just bug fixes, but real changes [different settings, more customization, things like that]) I was hoping tha this could just be cleared up, and maybe some insight on when it would happen...? 

Thanks (:

[#2]

I can definitely understand your questions about the Gingerbread update.  At this point in time there is no set release date but the release will be coming.  Hope this helps.  Thank you.

[jmeade]

I've been trying to find information on when the update will be released for over a month the same as many users on the motorola's owners forum. I've had one replacement phone already and still have issues. Please pass on that the lack of an estimated date is really upsetting many verizon customers and I'm questioning my decision to ever buy this buggy droid 2 global.  What makes it worse is that only 5 months after I got my droid 2 global verizon has released the droid 3 with the update. Verizon needs to take care of it's existing customers. Not just the ones they can make more money on.

[rdnkengineer]

Hopefully if there is an update coming out it won't reset the phone to the factory settings and overwrite the customizations already setup. I have heard of that happening with other phones and that has kept me from updating when available, specifically my Samsung i760 with windows mobile 6.1.

[ghrrum]

A few things that need to be brought to your attention.
Firstly Verizon is NOT in charge of creating the updates for the D2G, that falls squarely upon Motorola.
Next it is worth mentioning that this phone is not built as the sort of consumers that have a heavy emphasis on media apps ( like music and viseo) it was made for folks that have to move about a lot and needed interoperatability between different cellphone systems. In other words this phone is not the primary focus of Motorola for rushed and early updates. If anyone is so impatient to get the update there are seceral websites that have open source copies of the new os on hand for download.

One last thing, last word i received from VZW tier 1 tech support is that they have rolled out the update in several limited areas to test the update. Realistically I would not expect the update before the end of Aug.

[silver6055]

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ghrrum wrote:
A few things that need to be brought to your attention.
Firstly Verizon is NOT in charge of creating the updates for the D2G, that falls squarely upon Motorola.
Next it is worth mentioning that this phone is not built as the sort of consumers that have a heavy emphasis on media apps ( like music and viseo) it was made for folks that have to move about a lot and needed interoperatability between different cellphone systems. In other words this phone is not the primary focus of Motorola for rushed and early updates. If anyone is so impatient to get the update there are seceral websites that have open source copies of the new os on hand for download.

One last thing, last word i received from VZW tier 1 tech support is that they have rolled out the update in several limited areas to test the update. Realistically I would not expect the update before the end of Aug.

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Right, this phone was marketed as a business phone.  Which is why people got so annoyed when Exchange sync didn't work, and the phone has had no updates since Dec, and that update didn't address that huge issue.   So, no, we don't want rushed updates, or even early updates, but perhaps 7 months is enough for an update that is neither!

Can someone from VZW confirm the limited update mentioned by ghhrum.  From what I gather from the Motorola forum, the soak test has not yet begun, and this would happen before any Verizon-initiated update.

Thanks

[#7]

Silver6055, thanks for your inquiry. I have not heard of a soak test for this device or any others. The last information we received was that the update is still coming, the plan just hasn't been finalized to push out the update. I sent information to our product team to see if there was a limited update or trial update. 

[sjsadowski]

Finally got annoyed and called VZ today about the D2G and asked about upgrade plans or timeline for gingerbread and was told they "had no plans or timeline for upgrading the droid 2 global to gingerbread."

Just what I was told on the phone.

[Miss_KissMyCake]

See.. That's not fair though, because when I got my D2G, I initially wanted the original Droid 2, because I don't go traveling -ever- but anyway... They didn't sell the regular Droid 2 anymore, so what was I supposed to do... That's not fair for the people like me who didn't have the option to get the original.. That's bad planning for Verizon and for Motorola..

[Daegen]

I have noticed on the Droid2 Global Support page, they have updated the PDF for the Software Update to reflect the Gingerbread update coming soon. No idea on a date yet.