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I got the iPhone 4 two days ago, and I noticed that when someone calls me, the phone will vibrate, but it will not ring. The volume on the ringer is set to the highest level. I downloaded an update for the phone 2 days ago. What can I do to get my phone to ring? Do you think the update had anything to do with the problem?
Thank you in advance for your help!
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Hello Dracheskind,
Have you corrected the issue with the ringtone volume? If not, make sure the Ring/Silent button above the volume keys is turned on (if off, orange sticker will appear). Then go to settings > sounds > Ringer and Alerts > change the volume to loud. The vibrate options can stay on. If all of these settings are enabled, try changing the ringtone.
For additional assistance, go to http://www.apple.com/support/iphone/
Thank you,
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Thank you! Problem solved!