Scan Disk
corey316
Newbie

The other day I was talking on my phone and it cut off on me. When I cut it back on it was say it was saying to insert Scan Disk and that everything was lost. Does anyone know how to fix this?

Labels (1)
0 Likes
Re: Scan Disk
CrimsonGuard
Enthusiast - Level 3
We probably need more information to be sure, but it sounds like your memory card died.
0 Likes
Re: Scan Disk
Not applicable

Welcome to the community, corey316!

 

I would like to recommend going into Settings>SD Card & Phone storage and seeing if it allows you to unmount the SD card.  Then try powering off the phone, removing the SD card for 10 seconds, placing it back in and powering on the device again. That should allow the phone to see the SD card again.  

 

If this is still not working, SanDisk does warranty their cards for five years. You can contact then direct at 866-SANDISK (866-726-3475); between 8:00 AM and 7:00 PM PT, M - F.

 

Thank you!

0 Likes
Re: Scan Disk
bearone21
Legend
that phone number is nice to know and i wasn't aware of the 5 years.
0 Likes