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I must have accidentally hit a key while the device was in my pocket. I have a display that says "Keypad is locked. Press the lock button to unlock". What button is this? The book says use the "*A key but this does not work. There is no key identified as the lock key. How do I unlock the keypad for this device?
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For my version of the Blackberry Bold the lock button is located on top of the device not on the side. The local Verizon store helped me. The A key does not work regardless of what the user manual says. Thanks for your help.
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Try pressing the "A" key then the green phone icon and see if that works.
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For my version of the Blackberry Bold the lock button is located on top of the device not on the side. The local Verizon store helped me. The A key does not work regardless of what the user manual says. Thanks for your help.
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Like the othe post I have accidentally hit a key while the device was in my pocket. The message basically reads "Keypad is locked. Press the lock button to unlock". What button is this? Pressing A key and then green does not work...What do I do.
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hweissri wrote:Like the othe post I have accidentally hit a key while the device was in my pocket. The message basically reads "Keypad is locked. Press the lock button to unlock". What button is this? Pressing A key and then green does not work...What do I do.
While holding your device and it is facing you, look at the top left of the Bold. You will see a small lock. Press there. That should unlock your keypad. Hope this helps,
Doc