Re: transfer pictures from EnV3 to computer
SuzyQ
Community Leader
Community Leader
Hmmm, OK - it may be the cable, though that's the message my son got when he was trying to use the port on his keyboard. As soon as he used the one on his tower, it worked. Are you using the cable that came with the phone?
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Re: transfer pictures from EnV3 to computer
Cicatrices
Newbie

No, I lost that one but borrowed the one I'm using from a friend who sells cell phones.  I've tried all the ports and keep getting the same message.

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Re: transfer pictures from EnV3 to computer
SuzyQ
Community Leader
Community Leader
Can you get a hold of a different cable? Borrow one from a friend who has the same phone? Sounds like that may be your issue.

OR, can you use a card reader to read the card through the computer without the phone? My micro SD card has an adapter so it fits into a slot on the computer.....
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Re: transfer pictures from EnV3 to computer
Cicatrices
Newbie

I'll try to.  My card doesn't have an adapter and I don't have a reader.

 

Thank you for all your help.  I really appreciate it.  I'd be lost with you!

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Re: transfer pictures from EnV3 to computer
Rangerbob
Newbie

When xfer pictures from your EnV3 make sure the usb cable is not plugged into a usb expander, even a powered one.  Mine would not work that way.  Has to go directly into the computer.  However using a micro sd adapter  is by far the easiest.

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Re: transfer pictures from EnV3 to computer
dojnd
Newbie

Does VCast Media Manager require an additional subscription fee? And does it offer a way to transfer my full sized photos from my phone's internal memory to my computer? That's my goal--I just want to transfer pictures to my phone, and maybe... MAYBE songs from my PC to my phone. It seems awful to me how complicated this simple task is ending up.

 

I'm getting my SD card delivered soon, but for now, I'm hoping to get these great shots off my phone and online--in full size, not the reduced version I get when I upload them to Facebook or similar.

 

Thanks!

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Re: transfer pictures from EnV3 to computer
acraftylady
Specialist - Level 2

Cicatrices wrote:

I'll try to.  My card doesn't have an adapter and I don't have a reader.

 

Thank you for all your help.  I really appreciate it.  I'd be lost with you!



I can't belive you micro SD card didn't have the adapter with it in the package.  All the ones here I have seen in the stores come with the adapter and multi card readers can be had for $10.  Makes no sense to sell a card that small and not include the adapter.  Mary

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Re: transfer pictures from EnV3 to computer
Not applicable
That's a great question, dojnd!

 

The desktop software that you will use to transfer the files to and from the cell phone is free of charge.  There are mobile storage options starting at $2.99/month for 25 MB, so that's something you can consider in the future.  

 


Once you get that SD card you can use the steps posted previously to move the files from your phone to the SD card and enabled Mass Storage Mode (in Settings & Tools> Tools>USB Mass Storage) as another option!

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