rejected by the server...does not allow relaying
JoeWireless
Enthusiast - Level 1

I have 3 Verizon Email accounts, when I try to send an email from my iPhone, I get the following message: "The recipient "xxxxxxx@verizon.net" was rejected by the server because it does not allow relaying. The "xxxxxxx@verizon.net" is the account I am trying to send the email FROM on my iPhone.

 

I was able to send and receive my Verizon email on my previous cellphone; Samsung Omnia.

Labels (1)
0 Likes
1 Solution

Correct answers
Re: rejected by the server...does not allow relaying
JoeWireless
Enthusiast - Level 1

Okay, I solved my own problem with the help of a thread on another site. I am posting my findings here in the hope it may help someone else.

 

1. Go to Settings

2. Select "Mail, Contacts, Calendars"

3. Select the email account with the problem (being rejected by the server...does not allow relaying)

4. Scroll down to "Outgoing Mail Server"

5. Select SMTP  (mine says "SMTP  outgoing.verizon.net", because my email account is with verizon)

6. Under "Primary Server" select the server (again mine says "outgoing.verizon.net")

7. Make sure Server is ON

8. Make sure the User Name and Password are filled in (mine was Not filled in)

9. Click "Done" in the upper right corner of the screen

10. Now go back to the email account screen

11. Click "Done" in the upper right corner of the screen

 

That's it, it worked for me and my email went out right away.

View solution in original post

0 Likes
Re: rejected by the server...does not allow relaying
JoeWireless
Enthusiast - Level 1

Okay, I solved my own problem with the help of a thread on another site. I am posting my findings here in the hope it may help someone else.

 

1. Go to Settings

2. Select "Mail, Contacts, Calendars"

3. Select the email account with the problem (being rejected by the server...does not allow relaying)

4. Scroll down to "Outgoing Mail Server"

5. Select SMTP  (mine says "SMTP  outgoing.verizon.net", because my email account is with verizon)

6. Under "Primary Server" select the server (again mine says "outgoing.verizon.net")

7. Make sure Server is ON

8. Make sure the User Name and Password are filled in (mine was Not filled in)

9. Click "Done" in the upper right corner of the screen

10. Now go back to the email account screen

11. Click "Done" in the upper right corner of the screen

 

That's it, it worked for me and my email went out right away.

0 Likes
Re: rejected by the server...does not allow relaying
rafferty714
Newbie

I have this problem, but the solution described above  (and seen on other sites) isn't resolving it.  Any other tips?

0 Likes
Re: rejected by the server...does not allow relaying
AntonioC_VZW
Verizon Employee

 


rafferty714 wrote:

I have this problem, but the solution described above  (and seen on other sites) isn't resolving it.  Any other tips?


Check the SMTP settings for your email provider (contact your email provider), and follow the steps provided on previous posting replacing SMTP settings information with the settings provided by your email provider.

 

 

 

0 Likes
Re: rejected by the server...does not allow relaying
Mel520
Newbie

Thank you!!!! Fixed my issue instantly.  I just purchased my phone yesterday so I am still learning. 

0 Likes
Re: rejected by the server...does not allow relaying
kevin5273
Newbie

thanks, worked great, the key was checking the user id and password in SMPT. at least i have a little hair left on my head now

0 Likes
Re: rejected by the server...does not allow relaying
9379742061
Newbie

Do you mean settings on my phone or setting on the VerizonWireless website?

0 Likes
Re: rejected by the server...does not allow relaying
donaldterrell
Newbie

Sir or Madam:  you've made me very happy.  Thanks

0 Likes