Lost iPhone, can I reactivate an old phone?
misforme
Newbie

My iPhone disappeared last weekend and I was hoping to just be able to reactivate an old Env Touch while I wait for the replacement. When I went to reactivate, a warning appeared that said my "Smartphone Talk Free" deal could disappear if I activated a non-smartphone. Considering the fact that this is just for 2 days, I don't have an issue paying for something I'm not using, but I just don't want my plan to be messed up when I get my new phone later this week.

 

Does anyone know if I can keep the same plan with the Env?

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Re: Lost iPhone, can I reactivate an old phone?
AraceliT_VZW
Contributor - Level 3

You will lose your Smartphone's Talk Free promotion if you activate a feature phone on the line. 

 

Thank you, 

 

AraceliT_VZWSupport

Follow us on Twitter @VZWSupport

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Re: Lost iPhone, can I reactivate an old phone?
kaebfly
Champion - Level 3

It would probably be best if you contact VZ directly to find this info out.

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Re: Lost iPhone, can I reactivate an old phone?
vereyezuhn
Master - Level 3

As kaebfly said, it's best to just call Verizon with this stuff.

 

However, if you have an old smartphone lying around, I would try to activate that and see if a warning comes up. These promos are very sensitive as far as things you can change with them.

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Re: Lost iPhone, can I reactivate an old phone?
AraceliT_VZW
Contributor - Level 3

You will lose your Smartphone's Talk Free promotion if you activate a feature phone on the line. 

 

Thank you, 

 

AraceliT_VZWSupport

Follow us on Twitter @VZWSupport

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