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9 times out of 10 i have to switch to speaker to hear my phone call and then its still rather quiet once in a while the call volume will be fine or sometimes start fine but the go back down this very frustrating my hearing is fine but i have to be in almost silence to take a call this is for voice mails and other automated calls to it is not reception i always have plenty of bars and rarely am i out of a 3g area but what do i need to do before taking my phone back resets do not work have tried 4 times for other reasons but the issue remains what good is a reliable network if i cant hear anything
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Have you made sure to disable the auto settings and app option on restore that has a bad habit of restoring bad settings after restore that make issue continue.....
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yes ive done this along with both methods of the factory reset ive gone as far as deleting all apps before restoring also and still nothing has improved?
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Sounds like you may have a hardware issue, I would have tech look at device and see if they have a solution because usually this issue is related to the programming, rebooting, hard resetting or reprograming usually resolves this issue.
You have covered two of the three, try dialing *228 and #1 and see if this helps. If not, off to the store I would go...
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As far as I know they dont normally email but you can call:
Dial *611 from your cell phone
(800) 922-0204
Monday-Sunday 6am-11pm Emergency Service Hours
Monday-Sunday 11pm-6am
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Hello,
Thank you Community Members for posting troubleshooting tips and very helpful information. It is very much appreciated.
When did this begin to happen? Were you able to visit a Verizon Wireless Corporate Store?
Thanks.
KellyW@VZWSupport