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Re: Blocking a certain number from call/text
rbritto201
Enthusiast - Level 3
‎03-01-2011 06:09 PM

Hi

 

If your ? is how to block calls/texts from a #, the rep did answer it.

 

There are two ways, a free way and a paid way. 

 

For the free way, go to account settings on myverizon.com, go to spam.  From there you are able to block up to 5 #s.  The block will expire after 120 days and you will need to reblock the #.  This will prevent the # from calling you or texting you, but will not prevent you from contacting them.

 

 

 

The paid version is under prantel controls, you can block 10, and it costs 4.99/month.  This will not expire.

 

 

I hope that this clears this up.  If you read through the full thread, this has been explained a few times, which is probably why it was marked solved.

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Re: Blocking a certain number from call/text
vanessas_vzw
Verizon Employee
‎03-02-2011 06:54 PM

Thank you rbritto201.  That is correct information.  However, the expiration time for the Call and Message Blocking is 90 days, not 120 days.  

 

I hope this information is helpful.

 

Thank you,

VanessaC_vzwsupport

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Re: Blocking a certain number from call/text
allyg31
Newbie
‎03-15-2011 08:15 PM

I have been trying to block a number for some time now and I keep recieving the message sorry unable to complete task at this time please try again later. I have had this number blocked numerous times before and now I cant seem to get it to block anymore. PLEASE HELP

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