email doesnt work
loverton13
Newbie
This is the second time my email has just stopped working. I can't remember how I fixed it last time so I updated the Verizon app. That didn't work. I can't send or receive. I was woking fine until 3 days ago.
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Re: email doesnt work
loverton13
Newbie
It's regular email-not gmail.
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Re: email doesnt work
loverton13
Newbie
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Re: email doesnt work
firstlady09
Contributor - Level 3

Try this! Check to see if your data roaming is enabled. Here are the steps below. 


Enabling data roaming may incur roaming charges.

 

From the home screen, select the applications tab (located on the bottom of the screen).
Select Settings. 
Select Wireless & networks.
Select Mobile networks.
Select Data enabled and Data roaming.
Enabled when a green check mark is present.
If prompted, select OK.

 

 

 

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Re: email doesnt work
loverton13
Newbie
Thanks but it didn't help.
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Re: email doesnt work
Cody21
Master - Level 2

Can you be more specific ?  What is the error you are getting?  Did you go into "MY ACCOUNTS" (in the APPS drawer) and confirm that your Userid & Password are entered correctly?  has this EVER worked for you?

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Re: email doesnt work
loverton13
Newbie
Hi, yes, it worked fine until last week. (As I mentioed, ld had the problem one time before but that was months ago.) I haven't changed any settings because it WAS working. I've tried deleting all old items from all boxes and upgrading the veizon software. Also tried the data roaming setting as suggested above. Any advice is appreciated.
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Re: email doesnt work
loverton13
Newbie
I'm nt getting any error. It just doesn't get incoming mail and outgoing mail just goes into the out box but isn't sent.
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Re: email doesnt work
mortb
Specialist - Level 3

Don't ask me how or why but sometimes the information on an Email server will change by itself. It's happened to me. What I did was delete the specific account and re-install it. Make sure all your information (Port numbers and security) are correct. Don't copy the numbers you currently have, because they probably are not correct. I can give you all the info you will need if I know who your server is.

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Re: email doesnt work
loverton13
Newbie
That would a big help. My server is Godaddy. Much thanks.
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