accessing received pix/flix messages online
spickett3247
Newbie

I received a text msg. on my phone saying I have a PIX or FLIX message but need to retrieve it from a computer on www.vzwpix.com and then follow directions.  I have spent an hour trying to find this message on www.vzw.com with no luck, no directions can be found.  How do I see this message?!  Thanks in advance!

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Re: accessing received pix/flix messages online
kSo9204
Contributor - Level 2

In order to access the Picture or Video Message that you received the message about, you will first need to login to the My Verizon account for your mobile number. You are able to login by going to this link:


http://www.verizonwireless.com/b2c/index.html?tab=myaccount


If you have trouble logging in, you can go through the Password Reset process via the following link:


https://myaccount.verizonwireless.com/accessmanager/public/controller?action=displayForgotPassword&l...


Once you are logged in, you will place your mouse over Messaging and then select Send Picture and Video Messaging. You will then select Messages to view messages sent to you.

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Re: accessing received pix/flix messages online
making6560
Enthusiast - Level 1

I have tried your directions and still can't get to the pix-flix messages. This whole process has been very frustrating!!!