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You're being a bit vague with the info.
Did you change the D2 to usb mass storage before you connected to the computer?
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Try updating the drivers on the device.
Click on Start and then Control Panel.
Click on the Performance and Maintenance link.
Note: If you're viewing the Classic View of Control Panel, you won't see this link. Simply double-click on the Administrative Tools icon .
In the Performance and Maintenance window, click on the Administrative Tools Control Panel icon toward the bottom of the window.
In the Administrative Tools window, double-click on the Computer Management icon.
When the Computer Management utility opens, click on Device Manager on the left side of the window, located toward the bottom of the list under the System Tools heading.
Device Manager should now appear on the right side of the Computer Management window.
Find the Motorola Drivers, then update the drivers if necessary by clicking on them.