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I got my X in September.
I love it, but...
My mom likes to send me text messages via email. Before froyo this worked fine, but now they come through blank. Help! I don't know if it's me or her.
Thanks in advance!!
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First let make sure you have the most resent version of the update.
From the main screen, touch menu tab
Touch Settings
Touch About Phone
Touch System Updates
Then could I get you to do a soft reset on the device.
Press the Power key.
Touch Power off.
Touch OK.
Press the Power key to power on the device.
Then dial *228 send and option 1 on the device.
Also try making sure the messages being sent to the device from emails are less than 160 characters.
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I tried this step by step.
I have the lastest updates, and all of that.
The messages are never over 160 characters.
So I'm not sure still if it's me or her.
Thanks again.
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Some EMS (Extended Length Messages) are not supported by the device. SMS messages in excess of 160 characters are converted to MMS messages. There sometimes is a compatibility issue with the phone and email account. Try sending an email message from another email account. Also try sending a message directly to your Gmail account.