Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
acraftylady
Specialist - Level 2

hallcp1019 wrote:

it was about 2 or 2 1/2 years ago my sister was in school and some hateful kids were saying things to her and the parents refused to acknoledge the situation so she got the paper and went to the school board with it.  i dont think they asked for anything after they were told what they were for.  i think by law carriers keep  complete records of texts  for like 2 years or so . 


From what I read on the boards  verizon keeps them for maybe a few days, maybe someone can confirm that and you do need a court order for that as someone posted once they had to do this with verizon and they had to get the court order which they did.  Mary

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
hallcp1019
Contributor - Level 2

well im sorry  she didnt have a court order and she did do it.  also it was with a different carrier you can say it over and over all i did was make a statement i could care less if you believe me or not i was there i saw it YOU are not the end all be all and have no control what a salesperson does in smalltown nc i DO NOT care if you believe me if you dont fine this is not what this board is for and i wont comment on the matter after this so go ahead say one more time this cant be done because you know everything about every phone company ever im not saying what the person did was lawful but that day in that store it happened ..an aborration?? {please keep your posts courteous}

 

back to the topic...

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
acraftylady
Specialist - Level 2

No need to get up set.  I just meant that verizon is more strict about giving that info out and another carrier obvisously is not which is fine if that's how they want to do it.  Mary

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
hallcp1019
Contributor - Level 2

maybe it was the fact it was dealing with the harassment of a minor that pushed them to go ahead and do it i know verizon wont  i cant even get them to block annoying private calls without the masked number ...why cant we just block all private calls...i guess the same reason we cant have a copy of conversations we had on phones we bought using plans we faithfully re-up month after month.

 

i didnt mean to get hot im just not big on calling folks liars im used to taking people for face value until they dissprove me i apologize for anything that may have been out of line and for missreading your name :smileysad: a crafty lady couldnt be a transformer at all

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
acraftylady
Specialist - Level 2

I for one and glad verizon requires the court order.  I don't trust any one today to go in and try and get info like that on my account or something, security measure if you ask me.  People pull so much garbage today with identity theft and stuff  you just never know.  Also some people help out other family by adding a line on the account for them and I am sure they would not be happy if someone could just go in and get all their text like that if they wanted too.  Mary

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
TheGreatOne
Master - Level 1

 


acraftylady wrote:

From what I read on the boards  verizon keeps them for maybe a few days, maybe someone can confirm that and you do need a court order for that as someone posted once they had to do this with verizon and they had to get the court order which they did.  Mary


 

Verizon only keep text messages on file for 10 days or 240 hours. Once this period has occured the messages are deleted from our system and are no longer available. Hope this helps.

(Taken from Zrock02 here)

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