HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
evajmerino
Newbie

Please help.... When I look at all phone lines text messages online through my account. I can see the numbers that are texting but I need to see the content on what is being said. I notice to the bottom left hand side of this it says Download Details to Spreadsheet. Is that going to bring up what is being said? I cant download it for some reason. Please help. How can I view what is being said through these text messages? thanks

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
SuzyQ
Community Leader
Community Leader

 


evajmerino wrote:

... Please help. How can I view what is being said through these text messages? thanks


Short answer - you can't.  If you can get hold of the phone, you can see the messages there, unless they've been deleted.  But all you will see onine is the dates and times messages were sent and received, and the phone numbers involved.

 

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
hallcp1019
Contributor - Level 2

ive heard somewhere unless they will do it at a store it takes a court order to get copies of texts and private calls from a carrier

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
TheGreatOne
Master - Level 1

 


hallcp1019 wrote:

ive heard somewhere unless they will do it at a store it takes a court order to get copies of texts and private calls from a carrier


Do it at the store?  Um no they won't

 

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
hallcp1019
Contributor - Level 2

i said i think lol i know my mom uses us-cellular and they will she got a print out of a years worth of calls text picture mail and they didnt ask any questions.

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
budone
Legend

I can all but guarantee, she MAY got numbers, but not detail.

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
hallcp1019
Contributor - Level 2

no it was roughly 400 sheets and had number and the messages....does anyone here have or know anyone with uscellular i feel like im being called a liar by simply volunteering information i was with her when she went i sat there for an hour while they printed it out now i dont know how or what or why but they did so how do i benefit lying about this?

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
SuzyQ
Community Leader
Community Leader

I didn't see anyone call you a liar - just expressing skepticism - because it is highly unusual to get the actual text of the messages.  Did they charge her for the 400 pages of printout?!?  And WHY would she need all that?  But that's really any of my business, so just ignore the last question....

 

Most of the major carriers are not able to provide the actual text of your messages - only time and numbers - without a court order.  How long ago did this happen?

 

In any event, the OP's question was about viewing the content of messages to and from a Verizon phone, and the answer to that is "only with a court order".

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
acraftylady
Specialist - Level 2

 Not saying it's not true but boy that's a lot if they store it that long for every customer.  One could always call their toll free number if they want to find out all the details I guess.  Mary

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Re: HOW DO I VIEW TEXTS ONLINE IN MY ACCOUNT
hallcp1019
Contributor - Level 2

it was about 2 or 2 1/2 years ago my sister was in school and some hateful kids were saying things to her and the parents refused to acknoledge the situation so she got the paper and went to the school board with it.  i dont think they asked for anything after they were told what they were for.  i think by law carriers keep  complete records of texts  for like 2 years or so . 

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