What is the max size of the message to vzwpix.com?
lavanyadeepak
Newbie

What is the max size of a message to VzWPix.com? I sent a MP3 attachment to my cellphone and it bounced back with the message:

 

Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 552 552 #5.3.4 message size exceeds limit (state 18).

 

 

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Re: What is the max size of the message to vzwpix.com?
Brothergrim
Specialist - Level 1

I want to say the answer is 500 kb. However would advise to call and find out.

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Re: What is the max size of the message to vzwpix.com?
SuzyQ
Community Leader
Community Leader

I have heard that 500 kb is the limit, and experience seems to support that.

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Re: What is the max size of the message to vzwpix.com?
acraftylady
Specialist - Level 2

You can't send a full mp3 songs to your cell phone that is why when you make ring tones and send them they have to be 30 seconds or less.  If you have a memory card you can put them on that then into the phone to play.  Mary

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Re: What is the max size of the message to vzwpix.com?
bosslady85
Specialist - Level 1

The maximum file size that can be sent from an email to a device is 3 MB. When any message over 350 KB is sent to the device, the file is reduced in size to be under 350 KB prior to delivery. If a device sends a 500 KB file to a device with a lower file size limit the file will be reduced to a file size acceptable by the receiving device.

 Many devices are capable of sending messages that exceed intercarrier file size limits (typically 300 - 600 KB). A message that exceeds the other carrier's limits will be rejected and not reach the intended recipient.

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Re: What is the max size of the message to vzwpix.com?
SuzyQ
Community Leader
Community Leader

bosslady85 wrote:

The maximum file size that can be sent from an email to a device is 3 MB. When any message over 350 KB is sent to the device, the file is reduced in size to be under 350 KB prior to delivery.


There's quite a difference in 3 MB and 350 KB - and where does the file reduction happen?  "Prior to delivery"??  I can see how trying to "reduce" a 3 MB sound file to 350 KB could result in a corrupt file, no file, or no message being sent at all. 

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Re: What is the max size of the message to vzwpix.com?
acraftylady
Specialist - Level 2

SuzyQ wrote:

bosslady85 wrote:

The maximum file size that can be sent from an email to a device is 3 MB. When any message over 350 KB is sent to the device, the file is reduced in size to be under 350 KB prior to delivery.


There's quite a difference in 3 MB and 350 KB - and where does the file reduction happen?  "Prior to delivery"??  I can see how trying to "reduce" a 3 MB sound file to 350 KB could result in a corrupt file, no file, or no message being sent at all. 


 

I am guessing after you send it since your computer has no way of knowing you are sending to some where that has a limit then the other end probablly reduces it but that is just my guess.  Mary

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