Re: S7 Edge Battery Life after Nougat Update
CHEEKYGRIN
Newbie

My battery is toally dying every 2 or 3 hours! I used to have to only recharge it once a day at night!!!!!

[Removed]  -Verizon/ Samsung!?

if this isn't fixed soon, first of all

I am switching to an IPHONE - something I said I would NVER do!

And, I am switching carriers finally!!!!

This update is the worst update I have ever had to ANY PHONE I HAVE EVER HAD!!! Terrible, awful, ugly, inefficient, boring, unreliable, unstable.

what were you all thinking? I have read the Nougat reviews from earlier iterations around the world and THE ENTIRE WORLD hated this update! BUT YOU DID IT ANYWAY! ARE YOU OUT OF YOUR MINDS?

I CAN'T EVEN BEGIN TO DESCRIBE HOW IRRITATING THIS PHONE IS! IT IS not THE PHONE I ORIGIANLLY BOUGHT, AND FEEL AS IF I WAS DELIEVERD A DIFFERENT PHONE WITHOUT MY CONSENT.

FIX IT!

SIGNED - SAD CUSTOMER

profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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Re: S7 Edge Battery Life after Nougat Update
kathy65793
Master - Level 1

Have you gone into recovery mode and clear the cache partition? This alone can take care of many issues that people are having with their phone. There are still marshmallow files in there and they do conflict with the nougat files. When you do this it does not mess up your settings on the phone but just clears out all the old files that have built up from just regular use of the phone plus the update. 

Re: S7 Edge Battery Life after Nougat Update
Skcb187
Enthusiast - Level 1

I'M SO [Removed] ABOUT THIS UPDATE!!!!!!!!!!

THIS IS A BRAND NEW S7 AND IT'S A  [Removed] THANKS TO THOSE TECH  [Removed].

IT FREEZES EVERY 5 SECONDS FOR 3 SECONDS. NO MATTER IF YOU'RE TEXTING OR PLAYING A GAME OR SURFING.  [Removed] RIDICULOUS!!!!!!!!

profanity and inappropriate content removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

Re: S7 Edge Battery Life after Nougat Update
jrh4054
Specialist - Level 3

Until I read this string, I was ready to finally install Nougat.  I won't do it now, and may never install it.   

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Re: S7 Edge Battery Life after Nougat Update
Skcb187
Enthusiast - Level 1

They'll edit my comments but have no solution for my BRAND new phone. Typical verizon

Re: S7 Edge Battery Life after Nougat Update
rcschnoor
Legend

Skcb187 wrote:

They'll edit my comments but have no solution for my BRAND new phone.

Perhaps you don't realize Verizon contracts a 3rd party to facilitate is forum. From the forum TOS:

"To effectively manage the Verizon Wireless Community, Verizon Wireless may designate employees or others to act as moderators and administrators for the Verizon Wireless Community ("Moderators"). "

Do you really want that "moderator" who is not a Verizon employee(or possibly not even a Verizon customer) who may not know anything about Verizon's service answering your question for you. They are simply here policing people who have a hard time following the forum rules.

Re: S7 Edge Battery Life after Nougat Update
kathy65793
Master - Level 1

How can this be the correct answer he still has the same problem?

Re: S7 Edge Battery Life after Nougat Update
jrh4054
Specialist - Level 3

My thought exactly!

Re: S7 Edge Battery Life after Nougat Update
vzw_customer_support
Customer Service Rep

Skcb187,

 

We never want your new S7 running this way. Is this something that occurs all over or just in specific spots? Is it happening while connected to WiFi and/or cellular data (4G/LTE or 3G)?

 

 

ChristineJ_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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