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I tried that. It took quite a while to format the cache. It got stuck in
a loop afterward flashing from the No Command screen and a black screen.
Had to power it off by holding the button, was not responsive otherwise.
I rebooted it twice. It optimized apps. Waited a while for the update
window to pop up (I know I didn't have to wait, but I knew it would show
up.) Tried again, same result.
It's done fine with all the other updates it's gotten. Not sure what
happened.
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I'm sorry to hear this issue has persisted jhite. We never want you to miss out on an update. If the issue persists. I would recommend backing it up and completing a factory reset.
JoeL_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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