Daughters phone Samsung Galaxy s5 accidentally factory reset now can't use because she can't remember yahoo password that was used to set up phone when she tries to get a new password it wants to send it to her phone which she can't use
Den123
Enthusiast - Level 1

daughters phone Samsung Galaxy s5 accidentally factory reset now can't use because can't remember yahoo password to her account that she used to set up phone with Verizon.  When she tries to get new password it wants to send it to her phone which she can't use

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Re: Daughters phone Samsung Galaxy s5 accidentally factory reset now can't use because she can't remember yahoo password that was used to set up phone when she tries to get a new password it wants to send it to her phone which she can't use
Weth
Legend

Put the SIM from her S5 in another phone.  Then you can get the text to reset the password.

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Re: Daughters phone Samsung Galaxy s5 accidentally factory reset now can't use because she can't remember yahoo password that was used to set up phone when she tries to get a new password it wants to send it to her phone which she can't use
Weth
Legend

Put the SIM from her S5 in another phone.  Then you can get the text to reset the password.

Re: Daughters phone Samsung Galaxy s5 accidentally factory reset now can't use because she can't remember yahoo password that was used to set up phone when she tries to get a new password it wants to send it to her phone which she can't use
_2_Shank
Enthusiast - Level 2

Or go to Samsung account, put yahoo email in as username and continue to "reset password" then follow link it will send to her yahoo account then after password is reset continue to restore phone

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Re: Daughters phone Samsung Galaxy s5 accidentally factory reset now can't use because she can't remember yahoo password that was used to set up phone when she tries to get a new password it wants to send it to her phone which she can't use
Den123
Enthusiast - Level 1

That worked