My phone is saying I have insufficient funds to make or receive calls. I made an auto payment last week for the whole month. I cannot get anyone on the phone. Please help

[wendymh]

My phone is saying I have insufficient funds to make or receive calls.  I made an auto payment last week for the whole month.  I cannot get anyone on the phone. Please help

[naansalad]

did you made any changes like swap phone in last 7 days....chk bal by #225

[wendymh]

No changes... I am prepaid and my next payment is due on the 23rd of the month

[Snn5]

Has the payment cleared your bank?

[vzw_customer_support]

wendymh, we apologize for this inconvenience. It's important to us that us that your services are reconnected as soon as possible. Have you registered your account online at My Verizon?

http://www.verizonwireless.com/b2c/myverizonlp/

LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[wendymh]

yes