Hi -
I just wanted to say how happy I was with the service and help I got from the Verizon Agent
who helped me fix my problem with my Verizon Account.
I was thinking of upgrading to a new device, but found that the upgrade date was almost two
years ago. I did not recall doing anything to create an extension of my contract.
The Verizon Agent was very helpful, and even offered to call me back the next day to let me
know the status. She did call, and I was very impressed with the fact that she
remembered to call.
I would like to express my appreciation and thanks once more!
Thanks for your kind feedback, windowshtc8xfan. I’m glad to see that you had the world class customer service that you deserve. Please consider reaching out to our Social Media team when you need assistance again. You can contact us on Twitter at Twitter.com/VZWSupport
AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
