Re: Pop up & Google play store pop ups
apeavy
Enthusiast - Level 3

Yes mobile is. I am in safe mode now so I will see but sometimes it seems to happen more during the day than at night so not sure how much I will be able to tell tonight

Re: Pop up & Google play store pop ups
fernandobot
Specialist - Level 1

go to Settings and locate your application manager. under the heading "All" scroll until you find your browser, tap on it, force stop and clear the data. that will help.

Re: Pop up & Google play store pop ups
Graceshawty
Enthusiast - Level 1

I second that comment...please help

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Re: Pop up & Google play store pop ups
Tidbits
Legend

If they are in the notification shade with I believe Android devices with 4.0 and higher just tap and hold the advertising and there will be an (i) on the right side. Tap the I and then it should show you the app that is giving you the advertising. Uninstall it or turn off it's notification.

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Re: Pop up & Google play store pop ups
vzw_customer_support
Customer Service Rep

I know pop up ads can be annoying Graceshawty. I do know many applications can go through updates and will cause the advertisement to show. This can explain why you didn’t have it before and now you have it now. When you put the phone on safe mode did you get any advertisements? The only way to get rid of the advertisement is to find the app that is causing the issue which can be difficult if you have a lot installed on your device.
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