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Re: Out of the blue, my Backup Assistant plus started erroring out during backup. It states "Operation failed due to invalid authentication credentials". I haven't changed anything with my phone or phone plan.
vzw_customer_support
Customer Service Rep
‎09-22-2015 07:46 AM

berbo,


We do not like to hear of these issues. What make/model device do you have? Do you receive the same error when trying to manually back up the device?


LindseyT_VZW
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