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Can I replace the battery on my Lumia 928?
Goza
Newbie
‎09-21-2015 07:03 AM

I have a Lumia 929 and love it. After 2 years, my battery is getting weak and will only hold a charge for about 8 hours of use. Do I have to get the battery replaced at a Verizon store or can I do it myself. Thanks in advance.

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Re: Battery Replacement
primortal
Master - Level 1
‎09-21-2015 07:08 AM

Replacing a "hard wired" battery isn't for the faint heart.  If you take it to a Verizon store they will not replace the battery but give you a refurbished one.  You can also try a Microsoft Store; but you most likely get a refurbished phone as well.

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Re: Battery Replacement
Snn5
Legend
‎09-21-2015 07:07 AM

Verizon cannot replace it and it isn't advised that the user should either.  It is a sealed case and a reputable smartphone repair shop or manufacturer should handle this process.

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Re: Battery Replacement
primortal
Master - Level 1
‎09-21-2015 07:08 AM

Replacing a "hard wired" battery isn't for the faint heart.  If you take it to a Verizon store they will not replace the battery but give you a refurbished one.  You can also try a Microsoft Store; but you most likely get a refurbished phone as well.

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