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Firmware update
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How long does it take for a firmware update? My phone screen has been on 0% for over one and a half hours.
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Re: Firmware update
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I appreciate you being proactive on this matter. You have reached the right place. That long at 0% is not normal. I will recommend restarting the phone and launching the update again. Are you downloading it over WiFi or the Verizon Network?
AnthonyM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!