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I woke up this morning to find that all but 5 of my contacts were gone. My call log is completely wiped out and even some of my favorites are missing. Has anyone encountered this issue? I haven't installed the update yet, so i'm at a loss for what happened.
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Best suggestion I may have: Check your contacts label in your Gmail Account.
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It looks like it got rid of all of my phone contacts and only kept the ones that are in my gmail.
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Just had this happen to me and here's how I fixed it:
First, confirm that all of your phone numbers are listed under "All Contacts" in your GMail account
Open up Contacts on your phone
Press the options key
Press Display Options
Press on your Google account, it should open up and show all of your Contact groups with (blank) checkmarks next to them
Turn on "All Other Contacts"
Also make sure "Only contacts with phones" is checked on top or else you'll get everyone's emails
Press Done
Should have all of your contacts back. Let me know if it works.
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I am having a somewhat similar issue. I had been syncing my contacts from Facebook but after I updated, every phone number it was pulling from there is gone. Names, pictures and emails are still there, but every person I didn't physically enter a number in for has lost theirs. I've checked settings and everything seems set to sync. Ideas?
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Might be facebook's fault, they recently changed their privacy settings.
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I figured out the fix....Verizon was no help:
go to:
phone
contacts
menu
import/export
Import from SD card
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Thanks! Had this problem caused by the update and this fixed it.
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After fiddling with gmail settings online and on my new droid, my phone contacts were now just email addresses from my gmail account. Could not find my phone contacts anywhere.
The fix
Phone
contacts
menu
import/export
export to sd card
turn off phone
turn on phone
Phone
contacts
menu
import/export
import from sd card
Now my gmail and phone contacts are all there
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works fine now