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Re: When is a fix planned for the lollipop disaster?
mfindleyshaw
Enthusiast - Level 2
‎05-27-2015 05:54 PM

Thank you Snn5....your recommendation worked!!  My phone has worked great today!  I really appreciate your help!Smiley Happy

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Re: When is a fix planned for the lollipop disaster?
mfindleyshaw
Enthusiast - Level 2
‎05-27-2015 05:58 PM

Thank you Verizon Tech support.  I had already followed the process suggested by Snn5 and my phone improved.  I went on and cleared the cache as you all suggested just to help a little more.

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Re: When is a fix planned for the lollipop disaster?
Snn5
Legend
‎05-28-2015 04:17 AM

Glad that solved that issue!  Smiley Happy

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Re: When is a fix planned for the lollipop disaster?
vzw_customer_support
Customer Service Rep
‎05-29-2015 06:12 PM
We're happy to hear that your G2 is back to normal! I use a G2 as well, so I know how much you must have been missing it. Have a great weekend!

EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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