In my Galaxy S4, i have android 4.4.2, when I am trying to update getting message - Software update is temporarily unavailable. Try again later. How can i update to latest os?
ashutosh
Newbie

In my Galaxy S4, i have android 4.4.2, when I am trying to update getting message - Software update is temporarily unavailable. Try again later. How can i update to latest os?

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Re: In my Galaxy S4, i have android 4.4.2, when I am trying to update getting message - Software update is temporarily unavailable. Try again later. How can i update to latest os?
Snn5
Legend

This is actually a blessing in disguise.  You have an opportunity to try to upgrade successfully and maybe avoid problems others have had.  I use a process that has worked for some and works for me.  This should allow you to start fresh and clean and be able to update again and result in much fewer upgrade-related issues other are reporting.

Plug into charger for the entire process

(DISABLE google backup and restore of apps and app data)

Charge to 100% and back up and factory reset the phone

Install update

Factory reset one more time

Unplug from charger

Set up your phone

Leave phone on until it dies and turns off 1 time

Leave off and recharge to 100%

This is my usual process and I have had no issues.

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Re: In my Galaxy S4, i have android 4.4.2, when I am trying to update getting message - Software update is temporarily unavailable. Try again later. How can i update to latest os?
vzw_customer_support
Customer Service Rep
We want to make sure you have the latest software ashutosh! Do you have Wi-Fi on when you are trying to update your software? How long has this been going on? Please remove your http://www.verizonwireless.com/support/knowledge-base-77701/ SIM card and retry.
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: In my Galaxy S4, i have android 4.4.2, when I am trying to update getting message - Software update is temporarily unavailable. Try again later. How can i update to latest os?
ashutosh
Newbie

Hi There

Thanks for your reply.

I tried all possible ways you suggested but its still showing the same error Smiley Sad Now what to do...

+1 404 825 1311

Bothell, WA USA

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Re: In my Galaxy S4, i have android 4.4.2, when I am trying to update getting message - Software update is temporarily unavailable. Try again later. How can i update to latest os?
Snn5
Legend

If you tried my suggestion and the Rep's suggestion, you might try a Best Buy Samsung Experience in most Bet Buy stores.  They will do what I suggested and try to reflash your phone perhaps.

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Re: In my Galaxy S4, i have android 4.4.2, when I am trying to update getting message - Software update is temporarily unavailable. Try again later. How can i update to latest os?
vzw_customer_support
Customer Service Rep
ashutosh, thank you so much for completing those suggested steps for us. Please keep in mind this is a public forum. I would recommend on removing any personal information from the above post.

The next step I would try next is the Software Update Assistant. You can always find those steps in the Software Update Assistant by following this link: http://spr.ly/6586CWNK Please keep us posted.

KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: In my Galaxy S4, i have android 4.4.2, when I am trying to update getting message - Software update is temporarily unavailable. Try again later. How can i update to latest os?
jrh4054
Specialist - Level 3

After reading all the problems with recent system updates, why do you want to update yours?  Lollipop has screwed up so many devices, why would anyone want it?  Read the S5 community posts about all the issues it caused users.  I have been delaying updates on my S4 since last fall.  The update problems started with NG6 and have continued up to and including Lollipop.  I've had many Samsung phones, but after all the issues with the phones now, including widespread network connectivity problems with the S6, I'm looking at other options for me next upgrade.

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