no wireless networks listed under wi-fi at all

[Deexojay]

Everytime I dial *288 it says call can not be completed as dialed 

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On Fri, May 22, 2015 at 2:08 PM, Verizon Wireless Customer Support

[vzw_customer_support]

Deexojay, Our extreme apologies! It looks like we mis typed in an eagerness to resolve this for you. Can you please try dialing *228 (call/send) instead? Please keep us updated on the results.
TanishaS_VZW
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[Deexojay]

No, still not connecting or networking popping up

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On Sun, May 24, 2015 at 3:00 PM, Verizon Wireless Customer Support

[tonylee]

how do I connect my LG to the internet when no wi-fi is available ?   I was able to do this until i ran an update on my phone

[vzw_customer_support]

tonylee-

As a consumer myself who depends on Wi-Fi, I can understand your concern. We are here to ensure your phone works as it should especially after a software update. Does this happen everywhere you go including public Wi-Fi networks or in specific locations? What LG model phone do you have?

CarmenT_VZW