Re: No 3G or 4G service in my house and spotty in neighboord
Cheri067
Newbie

Hello?


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Re: No 3G or 4G service in my house and spotty in neighboord
vzw_customer_support
Customer Service Rep
Cheri067, we apologize for the delay in following up with you. When submitting a trouble ticket for the area, it can take our network support team 1-3 business days to investigate. Currently, the zip code area of 33510 is considered a marginal coverage area where there's opportunities for improvement. As a result, service will be spotty and challenging indoors which can cause your signal to fluctuate. There are many customers in this area that have network extenders. This device will boost signal into your residence. For more information regarding how the network extender works, click http://vz.to/1i37AzC

LasinaH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: No 3G or 4G service in my house and spotty in neighboord
Cheri067
Newbie

Yes I bought an extender and had to return it because it couldn't pull in a

signal whatsoever. That's the issue.

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Re: No 3G or 4G service in my house and spotty in neighboord
vzw_customer_support
Customer Service Rep
Cheri067,

I want to make sure we get you back up to speed.  I have sent you a private message for better assistance.
YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: No 3G or 4G service in my house and spotty in neighboord
Eszentric
Newbie

I have the same exact issue. I'm so tired of hearing Verizon's "We haven't had any other complaints from that area," [removed]. I'm also done paying top dollar for such poor signal strength, so I will be changing over to T-mobile after my contract ends in 3 months. Why pay Verizon so much money every month for such poor service, when I can get the same poor service at a much lower cost (and no contracts) from T-mobile.

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