How do I speed up my Samsung SIII mini?
deemarie1982
Newbie

My phone is running extremely slow.  Whenever I try to get online, on my e-mail, even make a phone call, it takes several minutes for the screen to come up.  Sometimes my phone will freeze and I have to remove the battery and restart my phone to make it work.  Also, when somebody sends me a text, I don't receive it until almost an hour later.  Does anybody have any ideas on how to fix this?

0 Likes
1 Solution

Correct answers
Re: How do I speed up my Samsung SIII mini?
vzw_customer_support
Customer Service Rep
deemarie1982,  Having a reliable phone is definitely important, so I know how you feel. Let's get your phone working right.  How long has this been happening? Try removing the battery and sim card for a minute and retest.   Make sure you close all running apps in the background http://www.verizonwireless.com/support/knowledge-base-84536/. How much memory space do you have free on the device http://www.verizonwireless.com/support/knowledge-base-83599/? Do you have the most current software?  Keep me posted if the issue persist.  JohnB_VZW Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: How do I speed up my Samsung SIII mini?
vzw_customer_support
Customer Service Rep
deemarie1982,  Having a reliable phone is definitely important, so I know how you feel. Let's get your phone working right.  How long has this been happening? Try removing the battery and sim card for a minute and retest.   Make sure you close all running apps in the background http://www.verizonwireless.com/support/knowledge-base-84536/. How much memory space do you have free on the device http://www.verizonwireless.com/support/knowledge-base-83599/? Do you have the most current software?  Keep me posted if the issue persist.  JohnB_VZW Follow us on Twitter @VZWSupport
0 Likes