291LVW
gsr99
Enthusiast - Level 1

Unable to connect wireless to my Jetpack MHS291LVW. All was working fine until windows update. Now, I can see it on wireless network connection but when I try to connect, message is unable to connect. When selecting troubleshoot, message is to contact admin. or reboot device. Help is appreciated.

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Re: 291LVW
gsr99
Enthusiast - Level 1

Factory default reset fixed the problem. For the unit I have there was not a reset button under the back cover. I had to go in to the menu, under software updates and select factory reset to get the unit to reset. Many thanks for your help and timely response.

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Re: 291LVW
gsr99
Enthusiast - Level 1

Factory default reset fixed the problem. For the unit I have there was not a reset button under the back cover. I had to go in to the menu, under software updates and select factory reset to get the unit to reset. Many thanks for your help and timely response.

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