Lollipop? Fix Text Problem?
mwnance
Enthusiast - Level 2

I am ready to leave Verizon because I am fed up with the Text problem.  Verizon offered a upgrade of phones but to cheap phones I would not be interested in.  However during the call the rep said "Her mom has an S$ and just got the lollipop update"  Personally I think this was a blatant lie but I am wondering if anyone with an S4 has received the update and do they still have TXT problems?

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Re: Lollipop? Fix Text Problem?
JGwiz
Contributor - Level 1

Lollipop is a perfectly fine and stable platform.  It operates flawlessly on my Nexus 7 (2012) and my Nexus 9.

The problem comes when Verizon and Samsung each begin layering in all their bloatware, most of which cannot be uninstalled. 

One of two things needs to happen:  either users lower their expectations of what to expect from their carrier phones, or users need to be looking at phones like the Nexus line, or phones which the user can install a clean Android operating system.

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Re: Lollipop? Fix Text Problem?
ynggrsshppr91
Specialist - Level 2

No one with an S4 got Lollipop. Only the S5

Re: Lollipop? Fix Text Problem?
jrh4054
Specialist - Level 3

Check the S5 community to see all the problems Lollipop caused.

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Re: Lollipop? Fix Text Problem?
mwnance
Enthusiast - Level 2

I am aware the issues with S5 and lollipop but I have issues with 4.4.2

The tech said that we should get it anyday because her mom just got it on her S4..like I said I think this was a blatant lie.

I need a phone that works and upgrade is 1 year away, I don't want a cheap phone and get stuck with it for 2 years.

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Re: Lollipop? Fix Text Problem?
JGwiz
Contributor - Level 1

Lollipop is a perfectly fine and stable platform.  It operates flawlessly on my Nexus 7 (2012) and my Nexus 9.

The problem comes when Verizon and Samsung each begin layering in all their bloatware, most of which cannot be uninstalled. 

One of two things needs to happen:  either users lower their expectations of what to expect from their carrier phones, or users need to be looking at phones like the Nexus line, or phones which the user can install a clean Android operating system.

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Re: Lollipop? Fix Text Problem?
momonthenet
Enthusiast - Level 2

I have an S4 and got the lollipop update. It was a disaster and Verizon replaced my phone with another s4. The new one is trying to update now. I'm afraid to do it and have same issues.

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Re: Lollipop? Fix Text Problem?
Klue
Master - Level 1

Before you update your phone put the phone through a factory data reset first. I did this with my S4 and it is working just fine.  Make sure you back up anything you want to save and after the update do no reinstall any apps that you put on the phone earlier along with the data of those apps.  Download new apps from the play store.

As soon as you complete the factory reset, prompt the phone do download the update.

This is by far the very best way to update the phone's OS.

PS. Prior to doing the factory data reset remove the phones SD card.

Good Luck

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Re: Re: Lollipop? Fix Text Problem?
jrh4054
Specialist - Level 3

JGwiz,

You're one of the lucky ones with a Nexus 7 (2012) that Lollipop didn't render useless.  After doing everything Asus and Google told me to do, including several FDR's, I bought a new tablet.  This is why I haven't installed Lollipop on my S4.

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