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I am not able to send pictures??
gharndon
Newbie
‎12-26-2014 06:20 AM

The message just says message delivery failed or message recipient failed.

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Re: I am not able to send pictures??
nrjohnson92
Enthusiast - Level 3
‎12-26-2014 06:25 AM

Can you send normal text messages (SMS)?

Can you access the internet over cellular data (3G, 4G, 1X)?

Are you able to receive pictures (MMS)?

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Re: I am not able to send pictures??
gharndon
Newbie
‎12-26-2014 06:32 AM

Yes to all three questions....Is my problem in the settings?? I have not had a problem in the past.  This is new.

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Re: I am not able to send pictures??
chrisl514
Newbie
‎12-26-2014 06:59 AM

I had the same problem when connected to wifi. Turn off wifi when you get a text message with an attachment and it should come through. It has something to do with multimedia messages only being able to come through via data. I'm not sure I buy that because I didn't have the problem until about a month ago. So basically you have to chew up your data to send/receive pictures via text message.

Now can someone explain to me why my battery drains to zero by mid day?

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Re: I am not able to send pictures??
vzw_customer_support
Customer Service Rep
‎12-28-2014 06:36 AM

Let's get to the bottom of this gharndon. Does this happen with all your messages or when you're in a specific location? Does it happen with all your contacts? What happens when you send a text message to yourself?

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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Re: I am not able to send pictures??
vzw_customer_support
Customer Service Rep
‎12-28-2014 07:13 AM

Let's clear the air here chrisl514, we don't want this to be a misunderstanding. Wi-fi does need to be disabled for MMS to send and receive. However, it is not deducted from your data allowance at all, even if cellular data needs to be enabled.

Regarding your battery, do you have the same phone mentioned above? Do you use the charger provided by the manufacturer? Do you charge it by plugging it into the wall?

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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Re: I am not able to send pictures??
chrisl514
Newbie
‎01-03-2015 08:27 AM

Good to know about the data usage. Thanks!

As for battery drain. Phone is Droid Razr M, I use the charger that came with the phone and I plug it into the wall most of the time. There are times during the day when I have to plug it in to my computer at work because the cord is not long enough to reach to the power strip. I noticed a huge drain when I upgraded to KitKat. The stats on my battery usage showed Android OS as the main power consumer. So I completely reformatted and scrubbed my phone. I backed up the contects but did NOT do an auto-restore. I'm adding my apps back little by little. It's time consuming but the battery seems to be lasting noticeably longer. Now my main battery consumption is the screen and OS is around 10% rather than close to 40% before I scrubbed it. Does that make sense?

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