Did not receive a confirmation e-mail?
miniviking10
Newbie

I called Verizon yesterday to upgrade my phone a month early. Verizon let me do so and I went ahead and ordered the LG G3 over the phone. I gave the customer service rep all my information including what plan I want, e-mail address, address, phone number, debit card number etc...and after I placed the order with her and agreed to terms and service, she said I would receive an e-mail confirmation with an order number and tracking number within an hour. It's now been close to 24 hours and I have not received anything. Yes I've checked my spam folder. I also checked my bank account and not even a pre-authorization charge has been made. It's Tuesday so it is a business day so there really shouldn't be any delay in it showing up. So what gives? The rep also told me I should receive the new phone by delivery no later than Wednesday. For many reasons, I don't believe this is going to be the case.

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Re: Did not receive a confirmation e-mail?
verizonmoderator1
Moderator
Moderator

>> MODERATOR NOTE:  Please see Lied to by Verizon customer rep? <<

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