Can I update my device in Egypt?
lefôntom
Enthusiast - Level 1

plz help i bought my LG G2 vs980 and i went to egypt and there i cat update my verizon phone to the kitkat 4.4.2 plz help

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Re: i am asking plz i bought LG G2 vs980 and i went EGYPT and i can't get my new software kitkat 4.4.2 so plz help me thanks
vzw_customer_support
Customer Service Rep

I'm sorry lefontom, the only way Verizon Wireless can send you a software update is if you are in our coverage area. I know you are eager to get that update! You can also try the LG Mobile Support Tool: http://bit.ly/1hD1c63

BrianP_VZW
Follow Us on Twitter @VZWSupport

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Re: i am asking plz i bought LG G2 vs980 and i went EGYPT and i can't get my new software kitkat 4.4.2 so plz help me thanks
vzw_customer_support
Customer Service Rep

I understand your anticipation for this sweet update lefôntom! Are you still in Egypt? Software can only be pushed to the device within Verizon Wireless network/coverage.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

Re: i am asking plz i bought LG G2 vs980 and i went EGYPT and i can't get my new software kitkat 4.4.2 so plz help me thanks
lefôntom
Enthusiast - Level 1

Yes still in EGYPT with my mum coz of her work what if i opened my find location and verizon can send me the update over the air? Plz

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Re: i am asking plz i bought LG G2 vs980 and i went EGYPT and i can't get my new software kitkat 4.4.2 so plz help me thanks
vzw_customer_support
Customer Service Rep

I'm sorry lefontom, the only way Verizon Wireless can send you a software update is if you are in our coverage area. I know you are eager to get that update! You can also try the LG Mobile Support Tool: http://bit.ly/1hD1c63

BrianP_VZW
Follow Us on Twitter @VZWSupport

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