Re: Galaxy S4 junk
GalaxyS4junk
Newbie

Well went to Samsung Kise and my phone turned off just as I got started so I don't think I want to chance it shutting off in the middle of it. Thank you for trying and for the info

Sent from my iPad

0 Likes
Re: Galaxy S4 junk
B33
Legend

A new Sim Card may help as well you might try a new one,  make sure that on install it's not touched as that can lead to issues...

0 Likes
Re: Galaxy S4 junk
GalaxyS4junk
Newbie

They sent me a different one with one of my certified like new phones I think it was the third phone came with a new SIM card

Sent from my iPad

0 Likes
Re: Galaxy S4 junk
beyedup
Contributor - Level 1

Hmm. That stinks! And phone had a full charge or at least half and still died after being connected to Kies?

0 Likes
Re: Galaxy S4 junk
GalaxyS4junk
Newbie

It was fully charged. It's just a bad phone they don't like me. I had a razor HD no problem for 2 yrs with it all

Sent from my iPad

0 Likes
Re: Galaxy S4 junk
vzw_customer_support
Customer Service Rep

Lets get you back in action GalaxyS4junk! Fill us in on the details and we'll get right to work! Try running the device in Safe Mode to disable any 3rd party apps that may be causing the trouble http://vz.to/Q0L83s

AshleyS_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: Galaxy S4 junk
GalaxyS4junk
Newbie

Already did hard restart and new sim card .

Sent from my Verizon Wireless 4G LTE smartphone

0 Likes
Re: Galaxy S4 junk
jrh4054
Specialist - Level 3

GalaxyS4junk, a factory reset isn't the same as starting in Safe Mode. 

0 Likes