Youtube App not playing videos, Browser not playing videos NO information on what's going on. Are you blocking my access to youtube?

[zettaichi]

I've been trying for the last month to watch videos in you tube, but unless is very early in the morning I can't seen to get a constant access to youtube via app or brownser. This leads me to believe that Verizon is blocking the access to youtube.

Can anyone explain this behavior?

[SuzyQ]

Are you using a You Tube app, (one came preinstalled on my phone) or using the browser to go to youTube.com?

Google Inc. - Android Apps on Google Play- I use the YouTube app here; it works well.

[zettaichi]

I'm trying to use both and non works.

App start to try to load a video (commercials) and there is no network usage as if it was disconnected.

I tried the browser just to have the same situation. and yet I check my email and other sites right after and no problems getting connected.

I'm pretty sure this is an issue with Verizon blocking the access. if it was a device problem I would have connection issues all the time in any app and other sites.

[vzw_customer_support]

Hi Zettaichi,

We want you to be happy with your services! Does this issue occur at the same time everyday? Do you receive a specific error message when the video does not play? Have the videos ever worked properly in this location?

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

[zettaichi]

No error messages, however it happens always starting at 8 am and it wont be usable again until right about 6am next day.

[vzw_customer_support]

zettaichi,

Hmm, that's odd let's get to the bottom of this! Please follow me and send me a direct message to get this resolved. http://vz.to/1fbIKzK

KarenC_VZW
Follow us on Twitter @VZWSupport