Re: Text Message not sent.....Help
Deedeemakeup
Enthusiast - Level 1

Between verizon and this blackberry  I have missed some VERY important jobs $$$$ I have now spoken on the phone to 6 different people all of them stumped with this problem ! I count on my phone for work this is just not acceptable .

0 Likes
Re: Text Message not sent.....Help
vzw_customer_support
Customer Service Rep

Hi astrauss,

We want to get this working! Are you still experiencing this problem? Is it with certain numbers? What make and model phone do you have? What's your zip code? We want to look into this for you.

ElizabethE_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: Text Message not sent.....Help
vzw_customer_support
Customer Service Rep

Hi there Deedeemakeup!

The last thing we want is for you to miss out on very important messages. This definitely isn't normal for this device. Just to clarify, the topic here is unable to send text messages, though you're unable to receive them, correct? Do you notice any similarities in messages not received (such as a specific carrier or contact)? When speaking with the representatives, did they file a ticket to our network team to investigate?

Thanks!

MelissaM_VZW
Please follow us on Twitter @VZWSupport

0 Likes
Re: Text Message not sent.....Help
craigayl
Newbie

My wife had the red x problem with just one of her contacts using her Droid3.  A hard reboot solved the problem

0 Likes