Why am I getting pop-up ads on my phone?
LVshangrila
Enthusiast - Level 2

Daily, I get unsolicited ads on my phone in pop-up form. How do I stop this?

Labels (1)
Re: Why am I getting pop-up ads on my phone?
B33
Legend

Are seeing this in a App or while Looking online? most free Apps have have pop up ads while paid one's most likely won't, and online is seeing more of them on that you'll have to go into settings and click on to remove them but I have tried this and it doesn't seem to remove them all..

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Re: Why am I getting pop-up ads on my phone?
LVshangrila
Enthusiast - Level 2

when I flip open my phone

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Re: Why am I getting pop-up ads on my phone?
tikibar1
Community Leader
Community Leader

Is this a basic phone?  If so, have you tried turning off Daily Scoop?

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Re: Why am I getting pop-up ads on my phone?
LVshangrila
Enthusiast - Level 2

Yes it is a basic phone. I don't know how to find Daily Scoop?

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Re: Why am I getting pop-up ads on my phone?
tikibar1
Community Leader
Community Leader

Go to this link and scroll toward the bottom on how to cancel it:

Daily Scoop FAQs | Verizon Wireless

If that doesn't work, post back with your phone model and we'll try different instructions.

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Re: Why am I getting pop-up ads on my phone?
B33
Legend

who is the pop ups from? my suggestion is to call Customer Service and see if they can put a block on them if there from Verizon then I don't know if they can limit them or not.. they be able to but I see those as well

1-800-922-0204 or *611 at option 4 ask to talk to an Agent..

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Re: Why am I getting pop-up ads on my phone?
B33
Legend

I was wondering about that Tiki and thought of posting it. was you reading my mind b

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Re: Why am I getting pop-up ads on my phone?
vzw_customer_support
Customer Service Rep

Unwanted ads can get quite frustrating LVshangrila. So that we can provide the correct troubleshooting steps, can you provide us with the make & model phone you are using? Do you have a lot of third party apps installed on your phone? Also, are you in a certain application when you see the pop up ads? We look forward to hearing from you.


Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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Re: Why am I getting pop-up ads on my phone?
brenirish
Newbie

samsung galay note 8

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