Code 97 help
Jlmoses83
Newbie

Help I am getting service not available service code 97. I tried shutting the phone off, taking out the battery and restarting the phone. I have also tried dialing #25327# and I have also tried dialing the number to restart the phone and it has not worked just like other people have suggested to try. I even tried shutting off my wifi connection and using just my service plan and my data but I still get that message.

What does this mean and how can I fix this? Is there anything else that I can do to fix the problem? All help is wanted thank you

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Re: Code 97 help
vzw_customer_support
Customer Service Rep

Hi Jlmoses83 - Let's get you back to business and clear the error! What model is your device? Are you getting this message when making a call, sending a text or trying to use mobile data? May I have your zip code to reference the area for alerts?

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport
 

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