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FAQ: How do I upload photos from my smartphone to my computer?
Dan_VZ
Community Manager
Community Manager
‎01-09-2017 10:20 AM

After connecting the smartphone to the computer, via USB cable, swipe down from the top of the device. Change the default USB mode from charging to file transfer. Proceed with moving / transferring photos.

Detailed Steps:

1. Connect the device to a computer using the supplied USB cable.

A. If necessary, touch and hold the Status bar (area at the top of the phone screen with the time, signal strength, etc.) then drag to the bottom.
B. Tap the USB icon and ensure Photo Transfer is selected.

2. Launch File Explorer or Windows Explorer.

A. Right-click Start then click Open File Explorer or Open Windows Explorer.

3. Using File Explorer or Windows Explorer, navigate: SM-G920V or SM-G925V > Phone.

4. Utilize the computer to copy video or image files into the appropriate directory (e.g., My Pictures).

5. Disconnect the USB cable.

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