• Wifi after lollipop

    My wifi is incredibly slow, I did a factory data reset and I still have the problem. I even went as far as buying a new router with 5 ghz dual band because I read that could fix it. Still have the issue..... I run a b...
    Lion_of_Jericho
    last modified by Lion_of_Jericho
  • Retrieving pictures off of PCD Escapade WP8990?

    Hello,   I have my mom's old phone (PCD Escapade WP8990) that is no longer activated.   There are several dozen pictures I would like to retrieve, but since the service is dead, there's no way to messa...
    davechap2001
    last modified by davechap2001
  • When did they discontinue upgrades at 21 months?

    I have two iPhone 5's at the 21 month mark of my 24 month contract - but my account online is telling me that I can't upgrade now until the 24th month.  My phone is shot!  It will not hold a charge all day, ...
    kellyd1071
    last modified by kellyd1071
  • Filing a customer service complaint

    I have been calling Verizon since December, first to prevent an equipment return charge by providing proof of delivery then - after being charged for the device (which should not have happened since Verizon had the re...
    blackberrybrandy1
    last modified by blackberrybrandy1
  • Verizon should just admit they messed up on the lollipop update

    Instead of trying to do all this useless troubleshooting, and telling people about a stabilization period that doesn't exist. The fact that this update is garbage is very well known. Just admit that it's flawed and wo...
    crynosis
    last modified by crynosis
  • Retrieve Voice Mail Messages from Canceled Account

    All-  I'm in big trouble with my wife.  I bought her a new phone and ported her Verizon number to another carrier.  I saved and transferred all her data, but didn't think to save her Verizon voice messa...
    svendella
    last modified by svendella
  • I cannot log onto data network.  I get an error that says "Could not activate cellular data network."

    I got a new iPhone 5S.  The phone works and I get text messages.  I cannot log on to the internet.  I get an "Could not activate cellular data network error."  How do I get this fixed?  I spen...
    smoto99
    last modified by smoto99
  • I cannot receive group messages from some people but can from others.

    Everyone receives my messages but in some conversations I do not receive messages from them.  In other conversations it works just fine.  Cannot find a difference between conversations.  All conversatio...
    katiebennett09
    last modified by katiebennett09
  • Verizon Samsung network extender

    I have a Verizon Wireless network extender for cell phone signal. It keeps losing the signal to my phone. When it connects I get all 5 bars. Without it I barley get 1 in my house. Issue is my phone keeps losing the ex...
    crashley33
    last modified by crashley33
  • Reading Txts

    Is there a way to read the texts of other lines on my plan?
    MsAbstractor
    last modified by MsAbstractor
  • Help Needed: Samsung U410 photo transfers

    I have lots of photos stored on my aging Samsung u410 flip-phone.  The Verizon Wireless Store employee said he could transfer only my phone contacts to my new smartphone, but not the photos.  Now, I'm not a ...
    Newb2smartphone
    last modified by Newb2smartphone
  • Any update to Android 5.0 for Galaxy S4?

    When will Verizon push Android update (upgrade?) to v5.x,  for Galaxy S4?
    WalkGoodPhil
    last modified by WalkGoodPhil
  • Error suspending service

    I've been on vacation and trying to suspend service for the two phones on my account, but every time I try, I get the error message: "Service is not available at this time. Please try again later". How can I suspend m...
    hlabella
    last modified by hlabella
  • lg g2

    Since lollipop update I can't hear music on my motorola buds
    brady100
    last modified by brady100
  • Galaxy S6 Car Bluetooth Problems

    I was wondering if anybody else is having car Bluetooth issues with the Galaxy S6.  I previously had an S3 that worked great in my car (2013 Subaru XV Crosstrek) with no problems. The phone is paired with the Blu...
    Lizzanna
    last modified by Lizzanna
  • Switching from apple to Android (SIM Cards)

    Hi I have an IPhone 5c under a family plan. and I just got a Sony Xperia Z3 from my friend for my birthday. He got it here (Amazon.com: Sony Xperia Z3 D6653 International Version No Warranty (Black): Cell Phones &...
    bingo90654
    last modified by bingo90654
  • Why does touchwiz CONSTANTLY pop up to be set as default?

    Every time I spend a few minutes in an application and touch my home button I get prompted to "Select a home app" for either touchwiz home or touchwiz easy home. I will select Touchwiz home and choose always so it bec...
    l0rez
    last modified by l0rez
  • Can I change the number of rings before going to voice mail?

    Can I change the number of rings before going to voice mail?
    DiKrueck
    last modified by DiKrueck
  • Screen Protector necessary for the Samsung Galaxy S6?

    Because the S6 has the new glass screen is a screen protector necessary?
    BwanaJim
    last modified by BwanaJim
  • Why does touchwiz CONSTANTLY pop up to be set as default?

    Every time I spend a few minutes in an application and touch my home button I get prompted to "Select a home app" for either touchwiz home or touchwiz easy home. I will select Touchwiz home and choose always so it bec...
    l0rez
    last modified by l0rez