• Need help from someone at Verizon - Rebates rejected

    Hello,   My local Verizon store itself has been unable to assist with this. I searched all over this website for an e-mail option but it looks like you've unfortunately discontinued e-mail support. All that is l...
    L.Ryan
    last modified by L.Ryan
  • was told no extra fees....behold another lying cellphone rep! remove them as promised by your rep why does verizon condone lying to customers?

    was told no extra fees....behold another lying cellphone rep! remove them as promised by your rep why does verizon condone lying to customers?
    reallyfedup666
    last modified by reallyfedup666
  • why are we not getting the lattest version of android?

    well?
    dbltapp00
    last modified by dbltapp00
  • Why did I get charged for another month when I suspended my account till mid Jan 2015 and received a confirmation for the suspension

    Why did I get charged for another month when I suspended my account till mid Jan 2015 and received a confirmation for the suspension? Why does Verizon think that they can tell us to phone customer service for the abo...
    vcmeow
    last modified by vcmeow
  • i need to reset my PUK number

    i need to reset my pin or my puk number
    jubear
    last modified by jubear
  • Photos didn't transfer from my 4s to my 5c

    Backed up to the cloud from Iphone 4 and uploaded to 5c but my photos didn't transfer.  What's the best solution to get my photos off my 4 and onto my 5c?  Help!  I'm a photographer and it's pretty impo...
    Junicorn9
    last modified by Junicorn9
  • How do I file a complaint with Verizon and their customer service?

    I have tried and tried for a few weeks now to file a complaint on the treatment I received from customer service representatives with Verizon and I cannot figure out how to do so, I would appreciate any and all help w...
    shan2514
    last modified by shan2514
  • data usage limit tripped and i cant reset the warning

    i cant reset data usage limit warning, i can change all limits and turn them off but the warning icon will not go away?
    197171lightning
    last modified by 197171lightning
  • Problems with Billing

    I have been a Verizon customer for over 13 years. On 2-13-14 I joined the Edge program since I like to upgrade my phone often and sometimes I do not realize I do not like the phone after the return date. On 3-25-14 I ...
    tsp67
    last modified by tsp67
  • Samsung Galaxy note 3 no service?

    I have just got the N3 on the 10th, i pre-ordered it from best buy. I have spent over 8 hours with best buy and Verizon trying to get my service to work everywhere. we have changed the phone and the sims card more tha...
    Smhawkins
    last modified by Smhawkins
  • removing sim card samsung galaxy fascinate

    Where is the sim card to remove on the Galaxy Fascinate?
    foxeye
    last modified by foxeye
  • Huge data usage with Verison 4G LTE hotspot ( Verizon-890L-50DB)

    Recently upgraded my internet service to a Verizon 4G LTE hotspot (Verizon-890L-50DB).  First month - no problems - second month - I have 6GB of overage charges.  Every time I log in to check email or any ot...
    retucker
    last modified by retucker
  • leagal issues

    How do I get my name off an account that someone used with out my permission?  I have an account and five lines, been a very good and happy customer with verizon for many years.  An aquintance whom I filled ...
    jnminda
    last modified by jnminda
  • How do I make sure Verizon turns off Auto Pay?

    I have left Verizon for Straight Talk and taken my phone number with me. Since then I cannot get back into My Verizon to make sure that they won"t keep tapping my account every month.
    davidlauver@yahoo.com
    last modified by davidlauver@yahoo.com
  • Verizon sales rep lied about verizon edge

    About a month ago I signed up for the Verizon edge program not knowing much about it. I was told by the sales rep that after 30 days I could upgrade when ever I wanted and I wouldn't have to pay anything just trade in...
    metzy25
    last modified by metzy25
  • Verizon Edge question about iphone 5S

    I'm considering getting iPhone 5S on Verizon Edge. My only concern is that I will want to upgrade to iPhone 6 once it is out on Verizon... which plan should I go for on Edge that will allow me to upgrade as early as p...
    verizonserfer
    last modified by verizonserfer
  • Ridiculous Upgrade Fee

    I bought a new phone a little over a year ago.  The phone is great, but apparently there will be no further software updates beyond android 4.2 pushed out to it because it's an "old" phone.  I know that the ...
    Mehnotimpressed
    last modified by Mehnotimpressed
  • entry system

    I recently moved to a new apartment that has a buzzer system that connects to your cell phone. When a guest buzzes your name in the system, it is supposed to call your phone, then you can push a number and let them in...
    caseyfein
    last modified by caseyfein
  • NHL Gamecenter Premium Upgrade

    As a huge NHL fan, I use the NHL Gamecenter app quite a bit.  I recently upgraded my phone to the LG G2, and now I can't seem to get any of the content that comes with the Premium upgrade that I believe I'm suppo...
    mcbamf
    last modified by mcbamf
  • Canceling service after 10 years

    Just had a terrible interaction with customer service about the edge program. My line is eligible for an upgrade and I did some research and decided that the edge plan sounded like a good idea. I called Verizon to get...
    sin502
    last modified by sin502